Privacy Policy

1. Who we are

The Hairclique is a UK-based hair business offering glueless wigs, hair extensions, mobile braiding services, and wig consultations. Our website allows customers to view our wig collections and book consultations before purchasing.

2. Information we Collect

We may collect personal information such as your name, email address, phone number, and address when you contact us or book a consultation. We may also collect consultation information such as hair preferences, wig requirements, and appointment details. Website usage data such as IP address, browser type, and pages visited may also be collected to improve the website experience.

3. How we use your information

We use your information to respond to enquiries, manage consultation bookings, provide information about wigs and hair services, arrange appointments or purchases following consultations, and improve our website and services.

4. Purchases

Customers may purchase wigs or hair extensions after a consultation. Payment arrangements may be made through approved payment methods. Payment details are handled securely through trusted third■ party payment providers. The Hairclique does not store full card details.

5. Sharing your Information

The Hairclique does not sell or rent your personal information. Your information may be shared with trusted providers who help operate the business such as website hosting services, payment processors, or booking systems. These providers must keep your data secure.

6. Cookies

Our website may use cookies to improve browsing experience and understand how visitors use the website. You can control or disable cookies through your browser settings.

7. Data Security

We take appropriate measures to protect your personal information from loss, misuse, or unauthorised access.

8. Data Retention

We keep personal information only as long as necessary to provide services, maintain business records, and meet legal or tax obligations.

9. Your Rights

Under UK data protection laws, you have the right to request access to your personal data, request corrections, request deletion where applicable, and withdraw consent for marketing communications.

10. Changes to your policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.